RTP provides dependable curb-to-curb transportation with our buses, vans and volunteer drivers. Rides are available in our lift-equipped buses and vans by certified, trained RTP drivers as well as our volunteer drivers who use their own vehicle, especially in the rural areas we serve.

Rides for non-MaineCare, non-ADA eligible riders

For qualified riders, we schedule curb-to-curb rides so that you can get to your medical and other appointments. (See: "How to qualify for RTP's Services") Appointments for those riders living in Portland, South Portland or Westbrook may be on a daily basis. Appointments need to be between the hours of 10:00 am and 2:00 pm. If you live in another town, Call RTP dispatch to get the schedule of times/days available. Rides can be set up 14 days in advance, but no later than two business days prior to your appointment date.

Some agencies, such as CDS, have contracted with RTP to provide rides for their clients to therapeutic day care services. If we have a contract with an outside agency, times and availability may be different that what is stated above. Please call for more information.

Rides for ADA eligible riders

Certified ADAPT riders may use the service seven days a week for any trip purpose. The one-way trip fare is $2.50. The fare must be paid each time you board a vehicle. Riders may set up a ride no later than 5:00 pm the day before the ride is needed, but not more that 14 days before the ride will be taken. Click here for an ADAPT application.

ADAPT services are available Monday through Friday, 5:30 am to 11:40 pm; Saturdays from 5:45 am to 11:40 pm; and Sundays from 9:10 am to 7:03 pm.

Rides for MaineCare eligible riders

Rides by bus or van
We schedule curb-to-curb MaineCare rides so that you can get to your medical appointments. Medical appointments can be at anytime throughout the day.

Rides by Volunteer Drivers
We also provide rides to get you to your medical appointments by volunteer drivers, especially in the rural areas of Cumberland County. Rides can be scheduled up to 14 days in advance, but no later than 2 business days prior to your appointment date.

MaineCare Family and Friends Program
Family members or friends who drive a MaineCare eligible rider to a MaineCare appointment may receive reimbursement as part of a program offered by RTP. Each trip must receive a trip authorization number in advance from RTP and the appropriate paperwork must be filled out and returned to our office, including the doctor's office verification that the appointment happened. Click here to download RTP's "Family & Friends Driver Reimbursement Form". You also can receive this reimbursement if you are a MaineCare eligible client and are driving yourself to your appointments. For more information or to receive authorization numbers, call 774-2666 option1, option 3.

MaineCare METRO Bus Pass Program
RTP provides free bus passes for MaineCare recipients who have three or more MaineCAre eligible appointments. To get your pass, you must:

1.Have three MaineCare eligible appointments during the month which you can use the METRO or South Portland Bus Service to get to, and the appointments must not have happened before you come to pick up your pass. Note: The appointments must be MaineCare eligible

2.Bring proof of the three appointments to our office. Proof can either be three appointment cards filled out, a letter on your doctor's letterhead telling your name and the dates of your upcoming appointments, or a filled out "Verification Form" from the previous month.

3.Bring your MaineCare ID Card and photo ID

4.Please note, if you are a returning bus pass client, you must have the "Verification Form" filled out, proving you went to your three appointments for the previous month, and listing your upcoming three appointments for the current month. If you have lost this form, you may get another from our office. Without this form, we can not issue another bus pass. Click here for a "Verification Form"

You are only allowed to pick up your own pass. If you do not have all the required information, a pass will not be issued. Do not lamintate your pass. Duplicate passes will not be issued.

RTP issues passes the first 8 days of each month. If you can not get to RTP to get your pass, AMISTAD also issues passes. Please click here for RTP and AMISTAD's hours.

Out of State Reimbursement for Approved MaineCare Riders
If you have to travel out of state for a medical appointment, you may be able to get reimbursed for your travel expenses. You must notify RTP prior to your appointment. RTP and your doctor in Maine must submit a request for prior authorization to DHHS. If DHHS approves your transportation, then RTP is able to reimburse you for mileage (or other means of transportation), tolls and parking. In some instances, you may also be able to get reimbursement for overnight stays. Always remember to get receipts. Click here to download "Out of State" reimbursement forms.

Please call RTP at 774-2666 x 18 for more information.

Call 774-2666 or 1-800-244-0704 for more information.